Unpack the downloaded archive and save the file to your computer. The HP Print and Scan Doctor does not require installation. This updated version of the HP Print and Scan Doctor adds support for Windows 10, and enhanced troubleshooting help for selected issues. If you are having problems with your HP printer such as it won’t connect, print, print jobs getting stuck, printer saying its offline, scanner will not scan, then luckily for HP users you can download this handy program called the HP Print and Scan Doctor.The HP Print and Scan Doctor was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers. This program will try and do the hard work for you to try and diagnose and fix any problems with your HP printer. With a bit of luck, you will be able to do what it was you were trying to do on your HP printer or scanner again shortly. How To Use HP Print and Scan Doctor in Windows 10:ġ. Firstly make sure your printer/scanner is plugged in or connected to your PC or laptopĢ. Head over to this link for the HP Doctorģ. Click on “ Download Print and scan Doctor” > Press Yes or No for the window pop up asking “ Is your printer currently offline?“> Click “ Save file“Ĥ. Once you have downloaded Print & Scan Doctor you now need to open the file you just downloadedĥ.
HP Print & Scan Doctor should now be on your screen and you now need to click “ Start” and it will begin to search for your printerĦ. Once your printer has been detected you now need to select your printer and click “ Next” (if your printer has not been detected click on “My product is not listed”)ħ. HP Doctor will now communicate and scan your printer or scanner for any issues > You will now see another window displaying any issues with a red cross (in our example image below we have no ink)Ĩ.
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